Due to the application of the New European Regulation to protect the privacy of customers and the correct use of their data (RGPD) as of May 25, 2018, our data protection terms change. 

1.- Responsible

• Owner: Juan Romero (hereinafter, “SOLINTIA”)
• C.I.F./D.N.I.: B05452453
• C/. Juan de Cabanilles, 11 – Office 106. 29018 – MÁLAGA.

2.- Information and consent

By accepting this Privacy Policy, the User is informed and gives their free, informed, specific and unequivocal consent for their personal data to be processed by SOLINTIA.

3.- For what purpose will SOLINTIA process the user’s personal data?

The personal data provided by the User will be processed by SOLINTIA in accordance with the following purposes:

• Carry out the provision of contracted services, the maintenance of the contractual relationship and its monitoring, as well as conducting satisfaction surveys.
• Manage, process and respond to requests, requests, incidents, complaints, claims or queries from the User.
• Manage the sending of commercial communications about products and services marketed by SOLINTIA by electronic and/or conventional means.
• Prepare a commercial profile, using our own sources to offer the User products and services in accordance with their interests.

4.- How long will SOLINTIA process the user’s personal data?

The User’s data related to the fulfillment of the contractual relationship will be kept for that purpose during the entire time that the contract is in force and, even later, during all the time required by the applicable legislation and until the eventual responsibilities derived from the contract expire. contract. Regarding the sending of commercial communications, SOLINTIA will process the User’s data, until the User objects.

5.- What user data will SOLINTIA process?

SOLINTIA will process the following categories of User data:

• Identification data: Name, Surname / Name of the company.
• Contact information: postal address, email address and telephone.

In the event that the User provides data from third parties, he declares that he has their consent and undertakes to transfer the information contained in the Privacy Policy, exempting SOLINTIA from any responsibility in this regard. However, SOLINTIA may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6.- What is the legitimacy of the processing of user data?

The processing of the User’s data by SOLINTIA for sending commercial communications, for the preparation of profiles and for conducting satisfaction surveys is based on the legitimate interest of SOLINTIA in accordance with the provisions of the RGPD. On the other hand, the processing of the User’s data to manage, process and monitor the purchases made by the User is the execution of the sales contract, so the provision of the data for this purpose is mandatory and would prevent its fulfillment. otherwise.

7.- To which recipients will the user’s data be communicated?

The User’s data may only be communicated to the Public Administrations in the cases provided for by Law.

8.- Commercial and promotional communications

One of the purposes for which SOLINTIA processes the personal data provided by Users is to send them commercial communications by electronic and conventional means, with information regarding products, services, promotions, offers, events or relevant news for Users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive them. In the event that the User wishes to stop receiving commercial or promotional communications from SOLINTIA, they can request to unsubscribe from the service by sending an email to the following email address: dpo@tudominio.com or through the link that appears in the footer of promotional emails.

9.- Exercise of rights

The User can send a letter to SOLINTIA to the attention of the Client – Data Protection, C/. Juan de Cabanilles, 11 – Office 106. 29018 – MÁLAGA. or an email to info@solintia.com with the Reference “Data Protection”, attaching a photocopy of your identity document, at any time and free of charge, to:

• Revoke the consents granted.
• Obtain confirmation as to whether or not SOLINTIA is processing personal data concerning the User.
• Access your personal data.

• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from SOLINTIA the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
• Request the portability of your data.
• Claim before the Spanish Agency for Data Protection, through the following address https://www.agpd.es, when the interested party considers that SOLINTIA has violated the rights that are recognized by the applicable regulations on data protection.

Notwithstanding the foregoing, the interested party may contact the data protection delegate of SOLINTIA whose contact details are through info@solintia.com

10.- SOLINTIA security measures

SOLINTIA will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

11.- Changes

SOLINTIA reserves the right to review its Privacy Policy at any time it deems appropriate. For this reason, we ask you to regularly check this privacy statement to read the most recent version of SOLINTIA’s Privacy Policy.